Customer Library and Secure Product Delivery
One branded account for every product a customer owns.
Customers can access downloads, serials, subscription status, bundle products, renewal details, payment recovery, scheduled changes, plan management, and product updates from one account experience.
SoundSync
The web account is the customer home base
The storefront account screen gives customers one branded entry point for opening their product library, downloads, serials, and profile details.
SoundSync
HISE My Products brings ownership into the plugin
HISE customers can see owned products, downloads, serial counts, subscription state, and machine context without leaving the product experience.
SoundSync
JUCE My Products carries the same ownership model
The JUCE customer screen shows logged-in ownership, serial state, and device deactivation actions inside the native package UI.
SoundSync
Ownership and entitlements
Ownership and entitlements sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Downloads
Downloads is explained from the launch decision it supports, not as a generic platform module.
Launch decision
Clarify when a developer should use downloads and what must be configured before it goes public.
Customer moment
Describe what the buyer, account holder, or partner sees when downloads affects the experience.
Operational signal
Connect downloads to the settings, activity, reporting, or support context that keeps it understandable after launch.
SoundSync
Serials
Serials affects whether a plugin can safely decide who should have access and how that decision survives real customer conditions.
Serials setup
Tie the integration to product-scoped credentials, activation mode, device policy, package version, and release environment.
Runtime behavior
Use server validation, entitlement state, local cache rules, deactivation, and offline grace according to the selected HISE, JUCE, or API path.
Release confidence
Test success, invalid, revoked, expired, offline, and regeneration cases before treating serials as launch-ready.
SoundSync
Subscriptions
Subscriptions extends product access across recurring billing and plan changes.
Plan structure
Define monthly, annual, bundle, trial, renewal, and product-access rules before the offer is published.
Lifecycle state
Reflect active, past-due, canceled, expired, upgraded, downgraded, or scheduled-change state in checkout, library, and licensing surfaces.
Customer and developer view
Show customers what access they have while giving developers reporting, failed-payment, and lifecycle context.
SoundSync
Subscription bundles
Subscription bundles is part of the growth system, where offers and communication must stay tied to consent, storefront context, and reporting.
Campaign intent
Create campaigns, offers, scheduled deals, promo codes, or audience selections around a clear product or customer moment.
Eligibility and consent
Respect contact ownership, suppression, unsubscribe state, offer eligibility, redemption limits, and platform audience boundaries.
Performance loop
Use reports, attributed revenue, send activity, campaign status, and storefront behavior to understand what happened after launch.
SoundSync
Plan changes
Plan changes extends product access across recurring billing and plan changes.
Plan structure
Define monthly, annual, bundle, trial, renewal, and product-access rules before the offer is published.
Lifecycle state
Reflect active, past-due, canceled, expired, upgraded, downgraded, or scheduled-change state in checkout, library, and licensing surfaces.
Customer and developer view
Show customers what access they have while giving developers reporting, failed-payment, and lifecycle context.
SoundSync
Payment recovery
Payment recovery sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Activations
Activations affects whether a plugin can safely decide who should have access and how that decision survives real customer conditions.
Activations setup
Tie the integration to product-scoped credentials, activation mode, device policy, package version, and release environment.
Runtime behavior
Use server validation, entitlement state, local cache rules, deactivation, and offline grace according to the selected HISE, JUCE, or API path.
Release confidence
Test success, invalid, revoked, expired, offline, and regeneration cases before treating activations as launch-ready.
SoundSync
Branding
Branding has to earn its place on the page by explaining a real product-business outcome.
What changes
State the concrete behavior branding changes for setup, checkout, access, delivery, growth, or support.
Why it matters
Tie branding to a developer or customer problem that would otherwise require manual work or disconnected tools.
How it stays visible
Show where status, activity, reporting, or documentation keeps branding reviewable after release.
SoundSync
Embedded and in-plugin access
Embedded and in-plugin access shapes how customers discover, evaluate, and buy audio software through SoundSync.
Discovery surface
Use product media, categories, search, reviews, pricing, deals, and developer brand context where that surface supports it.
Buying path
Carry customers from browse or embed context into cart, checkout, account, downloads, serials, subscriptions, and support.
Attribution and limits
Track marketplace or storefront context without promising guaranteed placement, traffic, sales, or unrestricted customer contact data.
SoundSync
Product proof
Screenshots and diagrams are placed near the workflows they explain, so visitors see the actual SoundSync surfaces instead of abstract feature claims.
Questions developers ask
Is SoundSync only for plugins?
No. SoundSync supports plugins, instruments, sample libraries, digital downloads, subscriptions, and custom audio tools.
Can I use my own site?
Yes. You can use hosted storefronts, embedded storefronts, standalone embeds, and custom domains depending on the surface you choose.
Does marketplace attribution add another fee?
No. SoundSync uses one 10% fee on SoundSync-processed sales, including marketplace-attributed sales.
One branded account for every product a customer owns. belongs in one connected launch system.
Move from setup to customer access, growth, trust, and operations without rebuilding the business around disconnected services.