Commerce, Orders, and Payment Integrity
Commerce, Orders, and Payment Integrity
SoundSync's documentation describes current platform behavior. It does not replace legal, accounting, or tax advice.
SoundSync
Public pricing trust
Pricing claims are treated as trust content because they shape developer expectations before launch.
One 10% SoundSync fee
Eligible SoundSync-managed sales use one 10% SoundSync platform fee, including marketplace-attributed sales.
Processing costs covered
SoundSync covers checkout payment-processing costs for SoundSync-managed checkout. Developers do not owe SoundSync a separate processor fee.
Merchant of Record checkout
SoundSync is the Merchant of Record for SoundSync-managed checkout transactions, with external and developer-managed channels treated separately.
Marketing email allowance
Developer accounts include 1,000 marketing emails per month, then additional accepted marketing sends are $1.00 per 1,000.
Transactional email included
Receipts, login/security, account, purchase, license, activation, and required delivery emails are handled separately from opt-in marketing campaigns.
SoundSync
Server-authoritative pricing
Pricing trust starts with the server owning the amount the customer is asked to pay.
Canonical price
Product price, subscription plan, promo code, marketplace attribution, tax presentation, and checkout totals are calculated server-side.
Customer clarity
Customers see the active offer and checkout amount before payment, with receipts and order records following the confirmed transaction.
Developer proceeds
Developer profit for a sale is the sale price minus the SoundSync fee, with refunds, disputes, tax, reserves, and adjustments reflected where applicable.
SoundSync
Checkout validation
Checkout validation affects whether a plugin can safely decide who should have access and how that decision survives real customer conditions.
Checkout validation setup
Tie the integration to product-scoped credentials, activation mode, device policy, package version, and release environment.
Runtime behavior
Use server validation, entitlement state, local cache rules, deactivation, and offline grace according to the selected HISE, JUCE, or API path.
Release confidence
Test success, invalid, revoked, expired, offline, and regeneration cases before treating checkout validation as launch-ready.
SoundSync
Provider-event verification
Provider-event verification sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Idempotency
Idempotency keeps integrations predictable for developers shipping real products.
Contract shape
Document request methods, authentication, request fields, responses, errors, examples, and supported endpoint groups.
Change handling
Use versioning, changelog entries, deprecation notes, release gates, and compatibility guidance before changing public behavior.
Operational proof
Expose delivery logs, retries, idempotency, catalog coverage, and validation results where developers need to debug safely.
SoundSync
Order creation
Order creation sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Ledger records
Ledger records sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Entitlements
Entitlements sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Refunds and disputes
Refunds and disputes sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Subscription changes
Subscription changes extends product access across recurring billing and plan changes.
Plan structure
Define monthly, annual, bundle, trial, renewal, and product-access rules before the offer is published.
Lifecycle state
Reflect active, past-due, canceled, expired, upgraded, downgraded, or scheduled-change state in checkout, library, and licensing surfaces.
Customer and developer view
Show customers what access they have while giving developers reporting, failed-payment, and lifecycle context.
SoundSync
Proration
Proration sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Tax boundaries
Tax boundaries sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Settlement controls
Settlement controls sits in the money-to-access chain, so the page needs to make the commercial effect plain.
Money movement
Explain how checkout, provider events, taxes, fees, refunds, disputes, reserves, or settlement state affect the transaction.
Access impact
Connect the commercial state to orders, entitlements, subscriptions, downloads, customer library, and plugin validation.
Developer visibility
Show what developers can reconcile through revenue views, billing surfaces, statements, activity, or operational reports.
SoundSync
Product proof
Screenshots and diagrams are placed near the workflows they explain, so visitors see the actual SoundSync surfaces instead of abstract feature claims.
Questions developers ask
Is SoundSync only for plugins?
No. SoundSync supports plugins, instruments, sample libraries, digital downloads, subscriptions, and custom audio tools.
Can I use my own site?
Yes. You can use hosted storefronts, embedded storefronts, standalone embeds, and custom domains depending on the surface you choose.
Does marketplace attribution add another fee?
No. SoundSync uses one 10% fee on SoundSync-processed sales, including marketplace-attributed sales.
Commerce, Orders, and Payment Integrity belongs in one connected launch system.
Move from setup to customer access, growth, trust, and operations without rebuilding the business around disconnected services.