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SoundSyncAudio software platform

Status

Status

SoundSync status page for public website, developer dashboard, storefronts, licensing API, checkout, delivery, email, webhooks, managed commerce, tax workflows, and settlement service areas.

Live Moonwave FX billing workspace showing current charges, fees, usage, statements, and billing controls.
Live Moonwave FX Brand Manager showing brand health, storefront preview, colors, domain, and identity propagation.
Live Moonwave FX customers workspace showing customer management and activity for the developer account.

SoundSync

Service components

Component groups are structured for clear customer and developer communication.

Public website and docs

Public pages, Trust Center, pricing, docs, legal pages, sitemap, and compatibility.

Developer dashboard

Products, licensing, delivery, storefronts, marketing, analytics, billing, domains, and settings.

Commerce

Storefronts, marketplace, cart, checkout, orders, entitlements, refunds, disputes, statements, and settlements.

Customer access

Customer Library, My Products, downloads, serials, subscriptions, device state, and support links.

Integrations

Licensing API, HISE package, Custom HTTP API, webhooks, embeds, partners, and email providers.

Incident communication

Status updates should communicate affected components, customer impact, workaround, owner, update cadence, resolution, and follow-up without inventing uptime percentages or historical incidents.

Questions developers ask

Is SoundSync only for plugins?

No. SoundSync supports plugins, instruments, sample libraries, digital downloads, subscriptions, and custom audio tools.

Can I use my own site?

Yes. You can use hosted storefronts, embedded storefronts, standalone embeds, and custom domains depending on the surface you choose.

Does marketplace attribution add another fee?

No. SoundSync uses one 10% fee on SoundSync-processed sales, including marketplace-attributed sales.

Status belongs in one connected launch system.

Move from setup to customer access, growth, trust, and operations without rebuilding the business around disconnected services.

Service status areas

Public status is organized around the SoundSync surfaces developers and customers rely on.

Public website

Public website status and incident communication.

Operational

Developer dashboard

Developer dashboard status and incident communication.

Operational

Storefronts

Storefronts status and incident communication.

Operational

Licensing API

Licensing API status and incident communication.

Operational

Checkout

Checkout status and incident communication.

Operational

Delivery

Delivery status and incident communication.

Operational

Email

Email status and incident communication.

Operational

Webhooks

Webhooks status and incident communication.

Operational

Managed commerce

Managed commerce status and incident communication.

Operational

Tax workflows

Tax workflows status and incident communication.

Operational