Product setup
Create product drafts with customer-facing descriptions, media, package details, specs, compatibility, support details, pricing, and delivery files.
Features
A product tour for audio software companies.
SoundSync covers the surfaces audio developers usually have to stitch together: subscriptions, licensing, storefronts, customer access, delivery, payments, analytics, domains, APIs, and plugin integrations.
Storefront builder
Shape storefront copy, templates, visual style, navigation, product placement, homepage sections, and publishing from one brand workflow.
Support assistant
Answer customer questions from the developer storefront, product catalog, saved support articles, and support settings, then hand uncertain issues to the contact form with transcript context.
AI marketing and operations
Draft campaign copy, support replies, analytics summaries, promotion plans, and automation ideas without sending emails, changing prices, refunding, or suspending customers.
Feature 1
Licensing and serial validation
Validate serials, activate machines, check license state, and handle revoked/suspended/deactivated states before a plugin unlocks.
Explore this workflowFeature 2
Storefronts and product pages
Create branded product pages with product cards, artwork, checkout entry points, support links, and customer library handoff.
Explore this workflowFeature 3
Product setup workflow
Create product drafts with customer-facing copy, media, specs, compatibility, pricing, delivery files, and launch readiness checks in one guided flow.
Explore this workflowFeature 4
AI tools
Draft product setup copy, media/spec suggestions, storefront content, banners, email campaigns, support replies, analytics summaries, promotion plans, and automation recommendations while developers review every output before applying it.
Explore this workflowFeature 5
Developer support center and chat
Give each storefront a branded support page with saved support items, product-aware chat assistance, quick issue prompts, contact-form escalation, and transcript handoff to developer support.
Explore this workflowFeature 6
Customer library and downloads
Customers return to owned products, entitlement-checked downloads, serials/licenses, updates, receipts, and support links.
Explore this workflowFeature 7
Subscriptions and access lifecycle
Offer recurring access plans, create subscription checkout, track renewals, and keep entitlements and plugin licenses aligned with active, trialing, past-due, canceled, refunded, or expired states.
Explore this workflowFeature 8
Payments, statements, refunds, and disputes
Track direct and marketplace sales, refunds, disputes, monthly statements, payout availability signals, and revenue visibility.
Explore this workflowFeature 9
Email marketing campaigns
Send opt-in launch emails, product updates, sale announcements, coupons, and customer re-engagement campaigns to eligible subscribed contacts.
Explore this workflowFeature 10
Product delivery
Use managed file uploads, upload-by-link jobs, progress, retry/cancel states, protected storage references, and entitlement-gated delivery routes instead of exposing raw storage URLs.
Explore this workflowFeature 11
Analytics
Understand product revenue, activity, downloads, activation usage, customers, charges, and launch readiness signals.
Explore this workflowFeature 12
Custom domains and branding
Keep owned storefronts aligned with developer brand names, logos, colors, support contact, and custom domains.
Explore this workflowFeature 13
Developer API
Use actual SoundSync API surfaces for licensing, storefronts, products, customer library, plugin credentials, and webhooks.
Explore this workflowFeature 14
HISE, JUCE, and custom support
HISE gets one guided product package that combines activation, Store, My Products, branding, and support. JUCE/custom teams use API-first documentation and examples without pretending a finished JUCE SDK exists.
Explore this workflowFeature 15
Plugin credentials
Create, rotate, revoke, and scope product/plugin credentials so integrations do not depend on account passwords.
Explore this workflowFeature 16
Customer management
Manage customers, serials, manual grants, reseller/manual redemptions, purchases, and exports from developer-facing tools.
Explore this workflowFeature 17
Product updates/releases
Keep product files, versions, delivery assets, storefront status, marketplace listing state, and customer access aligned.
Explore this workflowLaunch Center ready
Build the whole product lifecycle in one place.
Move from product setup to storefront, licensing, customer library, delivery, revenue reporting, and API workflows without changing systems.